Volume 07 Issue 01 January 2024
1Eny Dwi Rokhmatu Laily, 2Sugeng Mulyono, 3Tri Cicik Wijayanti
1Master of Management, Postgraduate, Universitas Gajayana Malang
2,3Lecturer Faculty of Economics and Business, Universitas Gajayana Malang
DOI : https://doi.org/10.47191/ijsshr/v7-i01-105Google Scholar Download Pdf
ABSTRACT
Employee performance in public service agencies is determined, among other things, by training, work motivation and job satisfaction. This research aims to: examine the effect of training and work motivation on job satisfaction; examine the effect of training, work motivation and job satisfaction on employee performance; and testing the effect of training and work motivation on employee performance through work motivation. The research population was employees at the Magersari District Office, Mojokerto City, East Java who had Civil Servant status. Determining the number of samples used the saturated sampling method, so that all members of the population, totaling 57 people, were determined as samples. Data collection uses questionnaires which are distributed directly to respondents using offline and online methods. The data analysis technique uses SEM PLS. The research results show that: (1) training and work motivation have a positive and significant effect on job satisfaction; (2) training, work motivation and job satisfaction have a positive and significant effect on employee performance; and (3) training and work motivation have a positive and significant effect on employee performance through job satisfaction. For this reason, if the District Office management attempts to improve employee performance, this can be done through increasing training intensity and strengthening motivation accompanied by creating employee job satisfaction.
KEYWORDS:Training, Motivation, Job satisfaction and Employee Performance.
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